Guarantee

We guarantee our spice blends and others products shown on our website for one (1) year following the shipping date. We guarantee them insofar as they are stored in appropriate conditions, that is to say away from light, heat and moisture.

Modes of payment

Regarding orders coming from Canada, we accept certain credits cards (MasterCard, Visa and American Express) and as well as PayPal.

Regarding orders coming from foreign countries, we only accept payments through PayPal or bank transfers.

Shipping mode

All orders are shipped within three (3) days following their reception. However, no order will be shipped prior to having been duly paid.

All orders are shipped by Canada Post.

Shipping fees

There will be no shipping fees on orders of $ 75.00 and more.

On orders less than $75.00, shipping fees will be adjusted according to the origin:

  • Quebec : $10.00
  • Ontario & New Brunswick : $12.00
  • Other provinces : $15.00
  • United States (New England) : $15.00
  • United States (other states) : $18.00

Shipping fees on orders coming from other countries than Canada and United States will be established after agreement only with the customer.

Complains, comments and suggestions

Complains, comments and suggestions will have to be forwarded by email to our contact form.

We will follow up all complains within the next 48 hours after their reception.